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Return and Exchange Policy
Return and Exchange Policy
At CueStore.CA, your satisfaction is our top priority.
30 Day Money Back Guarantee
We offer a 30-day money back guarantee on all our products.
No restocking fees, no hassles.

If you aren't satisfied with your purchase, contact us through Live Help, by email or by phone and we will give you easy-to-follow instructions to return the unused merchandise.

We will refund 100% of the purchase price, minus the shipping charges.

If you receive a defective product, we will pay all shipping charges to retrieve and replace that item.

Please note: Cues must be unchalked and in original condition to receive full refund or credit. All other products must be unused and in their original packaging to receive a full refund or credit. Please inspect and roll your cue prior to chalking it.

No duty or brokerage fees Free Shipping Over $500* 30 Day Hassle Free Returns Online since 1995